Independent consumer advocacy Not a government agency

[email protected] (303) 970-2079 Mon–Fri, 9:00 AM – 5:00 PM CT
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After a scam, the next step is the hard part.

Amylan helps you organize what happened, understand your options, and find the right next step — without promising an outcome we cannot control.

Start an intake See how it works

Independent consumer advocacy. Not a law firm. No outcome guarantee.

Not a government agency
No legal advice
No outcome guarantee

What we help with.

Six consumer-rights areas. One intake, reviewed by a person. If we are not the right fit, we will say so.

Consumer scams & fraud Impersonation, fake invoices, investment schemes The story changes with every scam. What stays useful is the record: who contacted you, what they asked for, what you paid, and what happened next. Identity theft Accounts, credit and personal information When someone uses your name, the first job is containment. The second is a clean, dated record of what you did and when. Debt collection Calls, letters and payment demands Collector contact can be lawful or abusive. The difference is often in the dates, the words used and the paper that follows. Online purchases & rentals Non-delivery, fake listings and deposit disputes A marketplace account, a payment app and a chat thread can tell three different stories. We help you put them in the same order. Consumer contracts & subscriptions Fine print, auto-renewals and cancellation A service that did not match the offer is a records problem before it is an argument. Find the terms, the promises and the dates. Related consumer-rights matters Adjacent issues and clear referrals If your issue sits next to these categories, tell us. Fit is decided by facts and jurisdiction, not by a menu.

We help with the record, not with certainty.

  • Put what happened into a clear, dated timeline.
  • Explain your options in plain, general language.
  • Help you prepare your own complaint or letter.
  • Connect you with licensed counsel when the matter needs it.

There is no charge to submit an intake. If we take on work, the scope and any fee are set out in writing before it starts.

What we won't promise.

  • A definite recovery.
  • A settlement on your schedule.
  • A result we can control.
  • Legal advice from a non-lawyer.

Those limits are the point. A clear picture of your options is more useful than a promise nobody can keep.

What happens after you press send.

Four stops. You can pause at any of them, and you are never obligated to continue.

  1. Stop 1

    Tell us what happened

    Use the intake form to give us the outline: what happened, when, what you have already tried, and what records exist. Do not send identity documents or account credentials.

  2. Stop 2

    Eligibility and conflict check

    We review the facts and jurisdiction, confirm that we can responsibly help, and check for conflicts. If we are not the right fit, we say so and explain the alternatives.

  3. Stop 3

    Organize the record

    If we proceed, we help you build a dated timeline, index the documents you already hold, and identify the gaps that matter. You keep control of the originals.

  4. Stop 4

    Choose the next step

    A complaint, a demand letter prepared for your own use, small-claims information, or a referral to licensed counsel. The path depends on the facts — not on a promise of recovery.

The pressure is the pattern.

Scams change the story, not the mechanics. Urgency, secrecy and an unusual payment method show up again and again. Reading the pattern is the first protection.

Read the field notes

General consumer-protection information, not legal advice. If you are in immediate danger, contact local emergency services.

Urgency: you must act now, before you can check the story.
Secrecy: do not tell your family, your bank or the police.
Unusual payment: gift cards, cryptocurrency, wire transfer, payment app, or depositing a check.
Unsolicited contact: you did not ask for the call, message or pop-up.
Requests for a Social Security number, bank details, card number, password or one-time code.
Remote access to your phone or computer.

Amylan news, only if you ask.

Optional marketing and promotional messages about the Amylan consumer advocacy service and how to start an intake. They are not legal advice, case details or a promise of any outcome.

  • What Amylan does
  • How the intake works
  • Service news and availability
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Message themes Marketing
Service introduction What Amylan does.
How intake works What to expect before you start.
Where to start How to begin an intake.
Marketing about the service. No legal advice. No case details by text.

Questions before you start.

Clear answers about who we are, what we can do, and what happens to the information you share.

All questions
Is Amylan a government agency?

No. Amylan is an independent consumer advocacy company. We are not a government agency, we are not affiliated with the FTC, and no agency has endorsed or sponsored this site.

Can you promise to recover my money?

No. We do not guarantee recovery, a settlement, a fee, a timeline or any particular outcome. Anyone who guarantees a result — especially before reviewing your records — should make you cautious.

Does submitting an intake create an attorney-client relationship?

No. Submitting an intake does not create an attorney-client relationship, and it does not mean we have accepted the matter. Any engagement and any fee must be set out in a written agreement signed by both sides.

What text messages will I receive?

If you opt in, you will receive marketing and promotional messages about the Amylan consumer advocacy service and information about how to start an intake. We do not send legal advice, case details, or outcome, fee or settlement promises by text.

Start with what you already have.

Start an intake Contact us
No outcome guarantee.

We review the facts, explain the limits and put any scope in writing before work begins.

Read the disclaimer